Miftah : Jurnal Ekonomi dan Bisnis Islam

Pelatihan Akuntansi, Tingkat Pendidikan, Skala Usaha, Umur Usaha dan Penggunaan Informasi Akuntansi UMKM Kota Surakarta

Ristia Dian Nugraheni — 2024-08-27

The purpose of this study was to determine the effect of accounting training, education level, business scale, and business age on the use of accounting information. This type of research is quantitative research. The population in this study was 11,157 MSMEs in Surakarta City and the sample in this study was 92 samples using purposive sampling. The data used were primary data obtained through questionnaires. The results of this study indicate that accounting training has an effect on the use of accounting information. Education level, business scale and business age do not have an effect on the use of accounting information

Analisis Faktor-Faktor yang Mempengaruhi Biaya Transaksi Nasabah pada PT Bank Perkreditan Rakyat Nusuma Gondang Legi Malang

Retna Anggitaningsih — 2024-08-27

This study aims to analyze the factors that affect customer transaction costs at PT Bank Perkreditan Rakyat Nusuma Gondang Legi, Malang, using qualitative methods through library research using secondary data from sources such as the bank's official website, books, journals, and related articles. The results show that the cost of obtaining third-party funds has a significant positive effect on transaction costs, while bank operational costs do not. Target profit margin and timely payment incentive costs have a significant positive effect, but loan risk costs and asset depreciation are not significant. In conclusion, factors related to bank management and operations, including cost of obtaining funds, operational costs, target profit margin, timely payment incentive costs, and asset depreciation costs, have a significant effect on customer transaction costs. Effective management is needed to minimize transaction costs and improve the efficiency of the banking industry, providing additional insights for further analysis development in supporting the growth of the banking sector

The Influence of Halal Labeling and Product Quality on Intention to Purchase Azarina Hydrasoothe Sunscreen

Ika Tirta Candra Rini — 2024-08-27

This study aims to determine the effect of halal labeling and product quality on buying intention of Azarine Hydrosoothe Sunscreen. This research approach uses quantitative research .The research was conducted in March. The number samples in the study were 109 respondents using the accidental sampling technique. Then analyse the data obtained in the from of quantitativ e analysis which includes descrptive analysis, validity test, reliability test, hypothesis testing through t test. Test the analysis of the coefficient of determinan (R²) classical assumption test and multiple linier regression analysis which serves to see the influence between variables. The results of this study indicate that halal labeling and product quality have an effect on purchas intention. Correlation coefficeient (R) value is 0,830 which indicates a strong and positifve relationship. While the coefficient of determinan (adjusted R2) is 0, 682. This shows that 0,682 or 68,2% of purchase intention is influenced by the independet variables, namely halal labeling and product quality, while the remaining 31,8% is influenced by order variables not examined in this study

Strategi Bank Syariah Indonesia Mempertahankan Nasabah Melalui Handling Complaint Di BSI KCP Purwokerto

Sulasih Sulasih — 2024-08-27

Customer Service is a very important aspect in the banking world. Therefore, banks must focus on providing services to customers. Because good service is a bank's strategy to retain its customers. This study aims to describe the Strategy of Bank Syariah Indonesia to Retain Customers Through Handling Complaints at BSI KCP Purwokerto through the role of customer service in handling complaints in order to retain customers. The type of field research with a qualitative descriptive approach. Data collection techniques consist of observation, interviews, and documentation. This study uses data collection methods, data reduction, data presentation, and drawing conclusions as data analysis techniques. The results of this study indicate that customer service plays a very important role. The role of customer service in handling complaints is as a channel for problem information and solution services. To retain customers, customer service must provide friendly service, approach, and really look for solutions and alternatives to solve problems that occur so that customers feel comfortable and satisfied. So that it can retain customers, both new and old customers

Lottery Prizes and Islamic Law Review on Mudharabah Savings Products at BMT Ar Roudloh Lamongan

Abdul Mun'im — 2024-08-27

One of the efforts to increase customer appeal is by providing a prize draw. BMT Ar Raudloh in an effort to improve its services also applies a promotional strategy through the provision of a prize draw. The purpose of the study is to describe the review of Islamic law in the activities of determining, implementing a prize draw carried out at BMT Ar Roudloh in Lamongan. The triangulation method is used in describing the results of the research analysis and determining the validity of the data source. Informants in the study included managers, employees and customers. The results of the study indicate that the implementation of the prize draw activity starting from determining the requirements, participants and implementation has been in accordance with Islamic law. The implementation of the prize draw shows that the implementation of the prize draw does not conflict with Islamic law