Pengaruh Work Life Balance dan Perceived Organizational Support terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening (Studi Kasus pada PT Primaplast Indonesia)
DOI:
https://doi.org/10.61231/tk6n8d04Keywords:
Work Life Balance, Perceived Organizational Support, Kepuasan Kerja, Kinerja KaryawanAbstract
This study aims to analyze the effect of work-life balance and perceived organizational support on employee performance, with job satisfaction serving as an intervening variable at PT Primaplast Indonesia. This study employed a quantitative approach using a survey method. The population consisted of 81 employees of PT Primaplast Indonesia, and a saturated sampling technique was applied, allowing all population members to participate as respondents. Data were collected through questionnaires and analyzed using SmartPLS-based Structural Equation Modeling (SEM). The findings indicate that work-life balance and perceived organizational support have a positive and significant effect on both employee performance and job satisfaction. Job satisfaction also has a positive and significant effect on employee performance. Furthermore, job satisfaction positively and significantly mediates the relationship between work-life balance and employee performance, as well as the relationship between perceived organizational support and employee performance.
References
Alfiana, D. (2020). Peran Perceived Organizational Support Dan Psychological Empowerment Terhadap Kinerja Karyawan Melalui Organizational Citizenship. In Jurnal Ilmu Manajemen (Vol. 8).
Badrianto, Y., & Ekhsan, M. (2021). Pengaruh Work-life Balance terhadap Kinerja Karyawan yang di Mediasi Komitmen Organisasi. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 4(2), 951–962. https://doi.org/10.36778/jesya.v4i2.460
Dewi, N. P. A., & Wibawa, I. made artha. (2023). Pengaruh Perceived Organizational Support Terhadap Kinerja Karyawan Dengan Employee Engagement Sebagai Variabel Mediasi. 12(03), 450–459. https://ojs.unud.ac.id/index.php/EEB/
Diana, S., & Frianto, A. (2021). Pengaruh Perceived Organizational Support Dan Employee Engagement Terhadap Kinerja Karyawan. In Jurnal Ilmu Manajemen (Vol. 9).
Firdaus. (2025). Pengaruh Work Life Balance terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening pada PT. Tanjung Selatan Makmur Jaya. Jurnal Riset Inspirasi Manajemen Dan Kewirausahaan, 9(1). https://doi.org/10.35130/jrimk
Gunawan, E. F., Churiyah, M., & Sudarmiatin. (2024). The Effect of Work-Life Balance and Compensation on Employee Performance Through Job Satisfaction as an Intervening Variable. 5(1), 749–764.
Husna, R. A., & Budiono. (2022). Pengaruh Perceived Organizational Support Dan Work Environment Terhadap Employee Performance Melalui Employee Engagement. In Jurnal Ilmu Manajemen (Vol. 10).
Junianto, R., Afriyani, F., & Lazuarni, S. (2024). Pengaruh Kompensasi Dan Kompetensi Terhadap Kinerja Karyawan Pada PT. Oasis Water Internasional Banyuansin Sumatera Selatan.
Margolang, R. K., Absah, Y., & Harahap, R. H. (2024). The Influence Of Work-Life Balance And Organizational Culture On Employee Performance Mediated By Job Satisfaction In The Faculty Of Medicine, Universitas Sumatera UtARA. In International Journal of Educational Review. Law And Social Sciences |IJERLAS. https://radjapublika.com/index.php/IJERLAS
Muzakki, & Pratiwi, A. R. (2021). Perceived Organizational Support Terhadap Komitmen Organisasi dan Kinerja Karyawan. Jurnal Ilmiah Manajemen Dan Bisnis, 22(1), 111–120. https://doi.org/10.30596/jimb.v22i1.5282
Nadapdap, B. F., & Harahap, K. (2023). Pengaruh Work-Life Balance Dan Lingkungan Kerja Terhadap Kinerja Karyawan (Studi Pada Karyawan Grand Inna Medan). Bisnis Dan Keuangan TRANSEKONOMIKA | VOLUME, 3(5). https://transpublika.co.id/ojs/index.php/Transekonomika
Nasution, N. N., & Karneli, O. (2023). Pengaruh Perceived Organizational Support Terhadap Kinerja Melalui Kepuasan Kerja Karyawan PT. Artha Veda Pekanbaru. Jurnal Simki Economic, 6(2), 376–385. https://jiped.org/index.php/JSE
Nurasyifa, H., & Rakhman, S. (2025). Pengaruh Work-Life Balance Dan Stres Kerja Terhadap Kinerja Karyawan Di Industri Asuransi. Indonesian Journal of Economics, 2(6).
Nurlaila, Asfiah, N., & Dewayani Utama Kadharpa, E. (2024). The Influence of Work Facilities , Work-Life Balance and Work Discipline on Employee Performance with Job Satisfaction as an Intervening. 9(2), 869–882.
Pradita, N. Y., & Sugiarto, A. (2025). The Influence of Worklife Balance and Employee Engagement on Employee Performance Intervened by Job Satisfaction Entering the New Normal Era in Education Workplace. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 14(2), 788–812. https://doi.org/10.30588/jmp.v14i2.1822
Putri, S. W., & Frianto, A. (2021). Jurnal Ilmu Manajemen organisasi. 11(2020), 293–305.
Saifullah, F. (2020). Pengaruh Work-Life Balance dan Flexible Work Arrangement Terhadap Kinerja Karyawati Muslimah Konveksi. BISNIS : Jurnal Bisnis Dan Manajemen Islam, 8(1), 29. https://doi.org/10.21043/bisnis.v8i1.6762
Sjahruddin, H., Buyamin, B., Idris, R., & Saputra, A. (2022a). Efek Mediasi Kepuasan Kerja : Dampak Fasilitas, Work-Life Balance dan Disiplin Kerja Terhadap Kinerja Pegawai. Jurnal Ecogen, 5(3), 340. https://doi.org/10.24036/jmpe.v5i3.13734
Susanti, Kurniawan, I. S., & Isyander, M. A. S. (2025). Pengaruh Perceived Organizational Support, Lingkungan Kerja Fisik, Dan Budaya Organisasi Terhadap Kinerja Pegawai. Jurnal Manajemen Terapan Dan Keuangan (Mankeu), 14(01).
Syarif, N. T., & Hasan, D. (2025). The Influence Of Work-Life Balance And Job Satisfaction On Employee Performance At The Administrative Division Of The Data And Information Center, Ministry Of Education, Culture, Research, And Technology (Kemendikbudristek). In International Journal Of Science And Society (Vol. 7, Number 2). http://ijsoc.goacademica.com
Wati, D. A. I., & Budiono. (2024). Volume 12 Nomor 04 Halaman 915-928 Jurnal Ilmu Manajemen Pengaruh Work-Life Balance Terhadap Employee Performance Melalui Psychological Well-Being. 12, 915–928.
Wulandari, M., & Hafid, H. K. (2021). Peran Job Satisfaction Sebagai Variabel Intervening Antara Work Life Balance Terhadap Employee Performance. 9, 816–829.
Yoga Alfranssyah, M., Aziz Firdaus, M., Degita Aziz, A., Studi Manajemen, P., dan Bisnis, E., & Ibn Khaldun Bogor, U. (2023). Halaman 336-343 Volume 1 Nomor 3 Tahun. Indonesian Journal of Innovation Multidisipliner Research, 336.
Zannah, N. A., & Nasution, F. Z. (2025b). Pengaruh Work Life Balance Terhadap Kinerja Pegawai Sekretariat DPRD Kabupaten Deli Serdang. Observasi : Jurnal Publikasi Ilmu Psikologi, 3(4), 85–103. https://doi.org/10.61132/observasi.v3i4.1856
Zirnita, A. A., & Wajdi, M. F. (2024). Pengaruh Perceived Organizational Support, Job Demands, Dan Burnout Terhadap Kepuasan Kerja Karyawan. Jurnal Lentera Bisnis, 13(3), 1981–1997. https://doi.org/10.34127/jrlab.v13i3.1252
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Shahnaz Mawaria Zahra, Wawan Prahiawan

This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.







