Transformasi Digital dan Perbaikan Mutu: Program Pendampingan Inovasi Teknologi, Layanan, dan Proses pada UMKM Kuliner di Bandar Lampung
DOI:
https://doi.org/10.61231/jp2m.v3i4.412Keywords:
Innovation Management, Digital Transformation, Culinary MSMEs, Quality Improvement, Community MentoringAbstract
The rapid development of digital technology has significantly transformed the operations of micro, small, and medium enterprises (MSMEs), particularly in the highly competitive culinary sector. This Community Service Program aims to enhance innovation capacity and competitiveness among culinary MSMEs in Bandar Lampung City through digital transformation and quality improvement of products and services. The program was implemented through participatory mentoring, including needs assessment, training on simple digital technologies (such as online marketing, application-based ordering systems, and digital financial management), and guidance on product and service innovation. The results show increased understanding and application of innovation and digitalization among MSME partners. Overall, this program contributes to strengthening the competitiveness of local culinary MSMEs through adaptive innovation management aligned with technological advancement and modern market needs.
References
Adilla, T., Yani, A., & Srihastuti, E. (2023). Pendampingan Perencanaan Keuangan Demi Kemandirian Finansial di Masa Tua. Welfare : Jurnal Pengabdian Masyarakat, 2(3), 506–512. https://doi.org/10.30762/welfare.v2i3.1819
Adiwijaya, A. (2024). Analisis Kesenjangan Literasi Digital dan Inovasi Produk pada UMKM Kuliner. Jurnal Ekonomi dan Bisnis Digital, 5(1), 12-25.
Arifin, A., Winarno, U., & Badrudin, A. (2025). Inovasi Teknologi Guna Meningkatkan Produktivitas Dan Daya Saing Umkm Dalam Rangka Ketahanan Ekonomi. Jurnal Manajemen Dan Kewirausahaan, 17(2), 145–158. https://doi.org/10.55598/jmk.v17i2.67
Deming, W. E. (1986). Out of the Crisis. Massachusetts Institute of Technology, Center for Advanced Engineering Study.
Dewan Perwakilan Rakyat Republik Indonesia (DPR RI). (2023). Keputusan Dewan Perwakilan Daerah Republik Indonesia Nomor 41/DPD RI/IV/2023-2024: Hasil Pengawasan Dewan Perwakilan. Jakarta: DPD RI.
Fatmawati, N., Zunaidi, A., Septiana, A. Y., Maghfiroh, F. L., Pinkytama, N. R., & Prihartini, L. Y. (2025). Meningkatkan Daya Saing Usaha Lokal Melalui Literasi dan Pemanfaatan E-Commerce. Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS), 8(2), 375–390. https://doi.org/10.33474/jipemas.v8i2.22691
Fitriyani, I., Mustofa, A., & Yunus, E. (2025). Strategi Inovasi Produk UMKM Dalam Menghadapi Globalisasi Melalui Digitalisasi. SENTRI: Jurnal Riset Ilmiah, 4(8), 923–931. https://doi.org/10.55681/sentri.v4i8.4321
Jubaidi, & Kartini, E. (2025). Digitalisasi UMKM Kuliner: Pendampingan Food Delivery dan TikTok Branding untuk Peningkatan Daya Saing. Jurnal Abdimas Mahakam, 9(02), 396–406. https://doi.org/10.24903/jam.v9i02.3574
Kementerian Koperasi dan UKM RI. (2023). Laporan Kinerja Kementerian Koperasi dan UKM 2023. Jakarta: Kementerian Koperasi dan UKM RI.
Kementerian Keuangan RI. (2024). Mendorong Pertumbuhan Ekonomi lewat KUR dan Insentif UMKM. Direktorat Jenderal Perbendaharaan.
Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education.
Kusuma, H., & Asmoro, W. K. (2021). Perkembangan Financial Technology (Fintech) Berdasarkan Perspektif Ekonomi Islam. Istithmar: Jurnal Pengembangan Ekonomi Islam, 4(2), 141–163. https://doi.org/10.30762/itr.v4i2.3044
Lestari, D. (2022). Strategi Inovasi untuk Keberlanjutan UMKM di Masa Pandemi. Jurnal Manajemen dan Kewirausahaan, 24(1), 33–47.
Nugroho, A. (2021). Pemanfaatan Platform Food Delivery oleh UMKM Kuliner di Era Pandemi. Jurnal Ekonomi Digital Indonesia, 2(1), 45-55.
Prasetyo, E., & Wulandari, R. (2023). Digitalisasi dan Manajemen Risiko: Studi Kasus pada UMKM Kota Bandar Lampung. Jurnal Pengabdian kepada Masyarakat Nusantara, 4(1), 50-60.
Romadia, Floryan, & Mahendra, F. (2025). Pengaruh Inovasi Produk terhadap Peningkatan Daya Saing UMKM Kuliner di Kota Pangkalpinang. Eksis: Jurnal Ilmiah Ekonomi dan Bisnis, 16(1), 49- 60. https://doi.org/10.33087/ekis.v16i1.500
Santoso, A. (2021). Inovasi Produk dan Daya Saing UMKM di Era Digital. Jurnal Ekonomi Kreatif Indonesia, 3(2), 55–64.
Subagiyo, A., & Laras, R. (2024). Model Pendampingan UMKM Melalui Digitalisasi dan Inovasi Proses. Jurnal Pengabdian Masyarakat, 3(1), 55–66.
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Suryani, A., & Firmansyah, M. R. (2021). Peran Media Sosial dalam Meningkatkan Daya Saing UMKM. Jurnal Pengabdian Masyarakat Ekonomi Digital, 3(1), 22-30.
Tjiptono, F., & Chandra, G. (2021). Innovation Capability dan Kinerja Bisnis pada UMKM Makanan dan Minuman. Jurnal Manajemen & Organisasi, 12(4), 300-315.
Widodo, A., & Sari, P. (2022). Dampak Program PKM terhadap Peningkatan Kapasitas Inovasi dan Kewirausahaan UMKM. Jurnal Abdimas, 5(3), 150-165.
Wulandari, N., & Idayanti, D. (2023). Transformasi Digital dalam UMKM di Era Industri 4.0. Jurnal Ekonomi dan Bisnis Digital, 5(2), 102–113.
Wulandari, P., & Idayanti, R. (2023). Peran Aplikasi Dompet Digital Indonesia (DANA) dalam Memudahkan Masyarakat Melakukan Pembayaran Digital. Islamic Banking and Finance, 3(2), 429–441. https://doi.org/10.30863/ibf.v3i2.5438
Yuliani, Ramli, A., & Rakib, M. (2022). Konsep Inovasi Usaha Untuk Meningkatkan Kinerja Usaha Mikro Kecil dan Menengah. Jurnal Ilmiah Manajemen dan Bisnis, 7(1), 10-20.
Zunaidi, A. (2024). Metodologi Pengabdian Kepada Masyarakat: Pendekatan Praktis untuk Memberdayakan Komunitas. Yayasan Putra Adi Dharma.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Youlanda Tri Mareta, Hamida Nur Rahmawati, Eka Octa Seprina Ramadhan, Della Ayu Cahyani, Youlanda Tri Mareta

This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.














