Pengaruh Beban Kerja Terhadap Kinerja Tenaga Kesehatan di Puskesmas Kutalimbaru

Authors

  • Salianto Salianto Universitas Islam Negeri Sumatera Utara
  • Nur Afini Turnip Universitas Islam Negeri Sumatera Utara
  • Jihan Nabila Ritonga Universitas Islam Negeri Sumatera Utara
  • Azzahra Khairani Siregar Universitas Islam Negeri Sumatera Utara
  • Amanda Aqiilah Universitas Islam Negeri Sumatera Utara
  • Lisca Amalia Putri Br Sinaga Universitas Islam Negeri Sumatera Utara
  • Az- Zahra Sabrina Nasution Universitas Islam Negeri Sumatera Utara

DOI:

https://doi.org/10.61231/8memtd05

Keywords:

Healthcare Workers' Performance, Community Health Centers, Workload, Healthcare Services

Abstract

The performance of medical personnel is a very vital element in determining the quality of health services at community health centers. Unbalanced workload can affect the capability of medical personnel in carrying out their duties and responsibilities, thereby impacting the quality of service. The aim of this research is to distribute the impact of workload on the performance of medical personnel at the Kutalimbaru Community Health Center. The method used in this research is a quantitative approach with a descriptive survey design which was carried out in May 2026. The population studied included all 20 medical personnel at the Kutalimbaru Community Health Center. The sample was determined using a total sampling technique so that the entire population became respondents. Data was collected using a questionnaire and analyzed descriptively and by simple linear regression. The findings from this study reveal that workload has a significant influence on the performance of health workers with a significance value.

References

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Published

2026-07-22

How to Cite

Pengaruh Beban Kerja Terhadap Kinerja Tenaga Kesehatan di Puskesmas Kutalimbaru. (2026). Jurnal Penelitian Dan Pengabdian Masyarakat , 4(3), 1509–1517 . https://doi.org/10.61231/8memtd05

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